Tenet Financial, Inc. Privacy Policy

Last Updated: October 13, 2025

​

Tenet Financial, Inc. (“Tenet,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect information when you visit tenet.com (the “Site”), apply for financing, or interact with our services.

By accessing or using the Site, you agree to this Policy. If you do not agree, please do not use the Site. This Policy supplements Tenet’s Consumer Privacy Notice (GLBA), which describes how we handle financial information under federal law.

​

1. Scope and Website Use

​

This Policy applies to information collected through Tenet’s Site and related online services where this Policy appears. It does not apply to third-party websites linked from our Site. We encourage you to review their privacy policies.

​

2. Information We Collect

​

We collect information in several ways:

​

Information You Provide:
When you apply for financing or create an account, we collect:

• Identity and contact details (name, address, phone, email, SSN, driver’s license number).
• Financial and credit information (income, employment, credit reports, account balances).
• Vehicle and collateral information.
• Communications and customer support messages.

​

Information from Connected Devices or APIs:

If you choose to link your vehicle via a third-party integration, we may access telemetry data such as:

• VIN, odometer, charge level, and other diagnostic data.
• This connection is entirely optional and can be revoked at any time.

​

Information Collected Automatically:

• We use cookies, analytics tools, and similar technologies to collect:
• Device identifiers (IP address, browser type, OS)
• Site usage and navigation data.
• Location (approximate, based on IP).
• You can manage cookie preferences through your browser settings.

​

3. How We Use Your Information

​

We use personal information to:

• Process financing applications and service accounts.
• Verify identity and creditworthiness.
• Communicate with you about your application, account, or related services.
• Improve and personalize our Site and offerings.
• Comply with legal obligations and prevent fraud.

Automated Processing and AI:
Tenet may use automated systems or artificial intelligence to assist with credit decisioning, fraud prevention, or customer support (e.g., chatbots). These systems are subject to human oversight and comply with applicable consumer protection and fair lending laws.

​

4. How We Share Information

​

We may share information with:

• Service providers and vendors who support our business (e.g., credit bureaus, payment processors, data storage providers).
• Affiliates and partners involved in your financing transaction.
• Legal or regulatory authorities when required by law.

We do not sell or rent your personal information. We do not share customer phone numbers or financial data for marketing purposes.

​

5. Your Privacy Rights and Choices

​

Depending on your state of residence, you may have the right to:

• Access a copy of the personal information we hold about you.
• Request correction or deletion of inaccurate data.
• Opt out of certain data sharing.
• Withdraw consent to electronic or AI-assisted communications.

You can exercise these rights by contacting privacy@tenet.com or calling 877-378-3638. We will verify your identity before processing requests.

​

6. Data Retention

​

We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., recordkeeping, compliance, dispute resolution).

​

7. Security

​

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. Access to customer data is restricted to authorized employees and vendors who need it to perform their duties.

​

8. Children’s Privacy

​

Tenet’s services are intended for individuals age 18 and older. We do not knowingly collect or retain personal information from children under 13.

​

9. International Access

​

Our services are intended for U.S. residents only. If you are located outside the U.S., please do not submit personal information through the Site.

​

10. Updates to This Policy

​

We may update this Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Your continued use of the Site after such updates constitutes your consent.

​

11. Contact Us

​

For questions about this Policy or our privacy practices, please contact:
Tenet Financial, Inc.
75 Greene Street, 3rd Floor, New York, NY 10012
Email: privacy@tenet.com
Phone: 877-378-3638

​

​